Privacy notice.

Last updated: 13 October 2026.

Information you choose to provide

When you contact Mouldremoval.cy, you may provide your name, email, phone number, property location, photographs and a description of the issue. We use this information to respond, discuss inspection and repair needs and manage your enquiry. Please avoid sending unnecessary health or identity information.

How contact works

WhatsApp links open WhatsApp, where Meta's privacy terms apply. Enquiry forms are sent through FormSubmit to contact@waterproofed.cy, the contact mailbox used by Mouldremoval.cy and its sister company. FormSubmit may use spam checks and process the form submission. Read FormSubmit's privacy information before using the form.

Purpose and retention

Enquiry information is used to take steps at your request before a possible service agreement and to manage business correspondence. Relevant information may be shared with the Waterproofed.cy group or contractors involved in the requested assessment or repair. We retain information for as long as needed to manage the enquiry, work and applicable recordkeeping duties.

Website services

The website does not set advertising cookies or use marketing analytics. Hosting providers may process technical request logs for security and operation. Fonts are served by Google Fonts; requests can include technical information such as your IP address. External services have their own terms and privacy practices.

Your requests

For access, correction, deletion or questions about your information, email contact@waterproofed.cy. Your rights depend on the circumstances and applicable data protection law. You may also raise a concern with the relevant supervisory authority.